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Section 2.5.5

Technical-Information Letters and Memoranda

Technical-information letters and memoranda are short documents that announce new technicalinformation, such as a software bug and its solution, or a new feature. Use the memorandum format if the information is being sent inside anorganization. Use the letter format if the document will be sentto outside individuals.

The following example is adapted from a technical-information memorandum written byInformation Systems at the Massachusetts Institute of Technology. The document informs usersof MIT's Athena network of a change in the protocols of MIT's main World Wide Web (WWW)server that allows users to place shorter Uniform Resource Locators (URLs) in their WWWpages.

Sample Technical-Information Memorandum, page 1

Sample Technical Information Memorandum, page 2

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## Technical-Information Letters ##
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